Anglo Pacific Removals
IT consultancy and strategic planning for an international removals and shipping company based in London.
PROJECT OVERVIEW
Helping Anglo Pacific plan for more effective IT
Anglo Pacific is an international removals and shipping company based in London, providing services ranging from overseas household removals to specialist shipping.
The company commissioned NECL to carry out an independent review of its IT department, with the aim of improving the service provided to internal teams while making its technology operations more cost-effective.
THE CHALLENGE
Improving IT performance without unnecessary delays
Anglo Pacific wanted an independent assessment of its IT department to identify how it could provide better support to staff and operate more efficiently.
With a complex set of systems and established working practices to review, the company needed practical recommendations within a short timeframe. The challenge was to understand the organisation quickly, identify areas for improvement and develop a clear plan that management could act upon.
OUR SERVICES
How NECL Helped
By working closely with the company’s IT department, we were able to assess its existing arrangements and provide a clear set of recommendations for improvement.
IT Consultancy
On-site visits, technical assessments and discussions with key staff helped us gain a detailed understanding of the company’s existing IT operations and challenges.
IT Planning
We developed a comprehensive IT plan, identifying existing issues, opportunities for improvement and a prioritised programme of recommended actions.
Rapid Assessment
Working within the required timeframe, we quickly assessed the organisation’s technology challenges and delivered detailed recommendations for senior management.
OUR APPROACH
Working alongside the IT team
We worked directly within Anglo Pacific’s IT department, drawing on our experience of the logistics industry to understand how technology supported the day-to-day running of the business.
Combining an understanding of the industry with an independent perspective allowed us to assess existing processes and identify opportunities that might otherwise have been overlooked.
THE SOLUTION
A clear, prioritised IT plan
We reviewed working practices, monitored IT activity and interviewed key members of staff, from senior leadership through to the IT support team.
The findings were presented to senior management in a detailed report, supported by a prioritised action plan setting out recommended improvements and how they could be implemented.
THE OUTCOME
A clearer direction for the company’s IT
NECL’s review provided Anglo Pacific with an independent assessment of its technology operations and a practical plan for making improvements.
The recommendations identified opportunities to reduce everyday technical frustrations, improve productivity and help staff make better use of their systems. The resulting plan also gave management a clearer basis for deciding which IT projects to prioritise.
CLIENT FEEDBACK
“NECL got to grips with the complex set of challenges presented by our current IT set-up and provided us with a smart, fast and comprehensive plan to turn those challenges into opportunities as we move forward.”
Stephen Gray
Managing Director, Anglo Pacific
GET IN TOUCH
To talk to us about your needs, please call us on 020 3664 6365 or fill out this form to get in touch.
