We needed to get as close as possible to the complex needs of The BBA. But we also knew that we needed to find a flexible and agile way to gather – and act on – this information. To do this, we assigned a single point of contact to lead the process from day one.
With this learning, NECL were able to understand the relative priorities and pressures and create the quickest, leanest means of response.
We initially undertook an in-depth security review, comprising detailed recommendations on improvements to both technical systems as well as some working practices. We then implemented the improvements without delay to ensure the best possible security moving forward.
NECL delivered significant enhancements to the security of the systems in use at The BBA. We also were able to give the internal team the ongoing confidence that they are acting in the best way in how they handle their beneficiaries’ data. Our lean process meant that all of this was achieved over a short period of time, within limited budgets.
We are now responsible for their entire IT network – updating hardware, providing IT support as well as project managing the development of bespoke software to perfectly suit their needs.