Has Your Business Transitioned to VoIP Phones?
When the CCITT red book pioneered the definition of the Integrated Services Digital Network (ISDN) in 1988, most people would have thought that an extremely innovative move had been made in the transmission of voice, video, data, and other services through the conventional circuits of the public telephone networks.
What we did not realise then was that the innovation would soon be thrown out of the window by more advanced commination systems. But as with every wave of change, resistance always prevails among those who are afraid of the struggles of adopting change or maybe the costs of transitioning. So, what is the wonder innovation of contemporary times in communication?
The Highly Efficient VoIP
The Voice over Internet Protocol (VoIP), sometimes referred to as IP telephony, transmits voice and all form of multimedia content over the internet. This is possible because of the technologies and methods that transmit communication codes over the local and wide area networks of the internet.
The delivery of the message is enabled by the installation of desktop VoIP phones, softphone applications installed on PCs and digital mobile devices and Web Real-Time Communication (WebRTC) browsers and mobile applications.
VoIP Technology uses codes to condense audio and multimedia messages into data packets that are transmitted over IP networks and decoded back to the original form at the receiving end. Compared to the circuit-switched telephone networks, VoIPs cuts on costs and time required to deliver a communication from the sending to the receiving end.
A single voice and data network serves all your business communication needs. This fact justifies the move by lots of business to replace the traditional desk phones with VoIPs. Business is about efficiency and VoIPs are excellent efficiency tools when it comes to communication.
Go VoIP or Perish
The modern communicator, which literally means every global citizen, is crazy about using the latest communication technology for faster and prompt information delivery. The old ISDN is not offering a reliable answer to this crave and cannot keep up with the growing number of data users. The current communication motto of the masses is, “if it is not efficient, replace it.”
The highly efficient VoIP is your replacement of the outdated ISDN.
The British multinational telecommunications holding company (BT Group plc) has announced that by 2020, we will not be able to buy the ISDN lines and that by 2025, the network will be completely switched off. We are only a couple of months to 2020 and 5 years and some months to 2025. Transitioning to VoIP will involve the purchase of enabled technology and maybe the training of personnel. Since it’s about the future of your business, you’re safer going by the saying that “the last minute does not save a business.” Business success is necessarily dependent on planning.
Today, a lot of business transactions and decision are made remotely through video conferences and meetings. Any business that still relies on local networks limits its profit margins. The VoIPs are a core option in making your business global, which is currently a requisite and not an option for any business with future prospects.
Cost-benefit analysis in business is built on the logic of ‘the least cost for maximum benefit.’ The VoIP option fits perfectly in this business logic. Businesses pay low monthly internet costs that enable them to widely use the VoIP services among all its personnel and for all its communication needs.
For the love of your business, you are better off restating the title of this post: “The end of traditional desk phones is here. Your business must transition to VoIP Phones now!”
Do you need help implementing an updated telephony system at your business? Contact NECL today to discuss your options and be guided by our no obligation expert advice.